Remote service

The fastest and most efficient way to maintain and troubleshoot your existing systems. By setting up and providing a remote access structure, the trained system operator dials in immediately.

Whether routine checks or priority 1 service - the "time-of-react" is reduced to the absolute minimum and the "time-to-fix" quota is achieved at approx. 80%.  

This means real cost and time savings while at the same time protecting daily customer traffic.

Any hardware damage or infrastructural defects, such as power failures or similar, are quickly identified and, if necessary, an on-site service call can be organized immediately.